1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the KLOKHUB website, klokhub.com, and any related services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

In these Terms, “we”, “us”, and “our” refer to KLOKHUB, and “you” refers to any user, visitor, or customer of the Service.

2. Eligibility

By using the Service, you confirm that:

• You are at least 18 years old, or using the Service under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• Any information you provide is accurate, current, and complete.

3. Account registration

Some features of the Service may require you to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

You agree to:

• Provide accurate and complete information when creating an account.
• Update your information if it changes.
• Notify us immediately if you suspect any unauthorized use of your account.

We reserve the right to suspend or terminate accounts at our discretion if we believe there is misuse, fraud, or a breach of these Terms.

4. Products and availability

We offer a range of products including men’s, women’s, kids, smart, digital, couple watches, and accessories.
All product descriptions, images, and prices are provided for information and may be updated at any time without notice.

We try to display products and colors as accurately as possible, but we cannot guarantee that your device’s display will represent colors perfectly.

Product availability is subject to change. We may limit quantities, discontinue items, or refuse orders where products are not available, pricing is incorrect, or for any other reason at our discretion.

5. Pricing and payments

All prices shown on the Service are in the currency stated on the website (for example, PKR for Pakistan) and include or exclude taxes as specified.
We reserve the right to change prices at any time, but confirmed orders will be charged at the price shown at checkout at the time of your order.

You agree to provide valid payment information and authorize us or our payment partners to charge the total order amount, including any applicable taxes, shipping fees, and other charges.

If a product is listed at an incorrect price due to an error (such as a typographical or system error), we have the right to cancel or refuse any order placed for that product,
even if the order has been confirmed. In such cases, we will notify you and issue a refund if payment has already been processed.

6. Orders, shipping, and delivery

6.1 Order acceptance

Your order is an offer to purchase products from us. We may accept or reject your order at our discretion.
Order confirmation (via email or on-screen confirmation) does not guarantee availability or acceptance in all cases.

6.2 Shipping and delivery

We arrange shipping to the address you provide at checkout. Delivery times shown are estimates only and may vary based on location, courier performance, and other factors.
We are not liable for delays caused by third-party couriers, customs, or events beyond our reasonable control.

6.3 Risk and ownership

Risk of loss and ownership of products pass to you when the order is delivered to the shipping address you provided, or as otherwise indicated by the courier’s delivery confirmation.

7. Returns, exchanges, and warranties

Our returns, exchange, and warranty policies may be provided on a separate page on the website. By purchasing from us, you agree to be bound by those policies as updated from time to time.

Generally:

• Products may be eligible for return or exchange within a specific timeframe if unused, undamaged, and in original packaging.
• Certain items (e.g., used accessories, damaged products due to misuse) may not be eligible for return.
• Warranty coverage, if provided, will be limited to specific defects and time periods stated in product or warranty descriptions.

For details, please refer to our Returns / Exchange Policy page or contact our support team.

8. Use of the website

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in a way that violates any applicable law or regulation.
• Engage in fraudulent, deceptive, or harmful activities.
• Attempt to gain unauthorized access to the Service, user accounts, or related systems.
• Interfere with or disrupt the operation, security, or integrity of the Service.
• Copy, modify, or distribute any content from the Service without our prior written consent.

9. Intellectual property

All content on the Service, including text, images, logos, graphics, product descriptions, and layout (“Content”), is owned by or licensed to KLOKHUB and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or use the Content for any commercial purpose without our prior written permission.

“KLOKHUB” and “Own Every Moment” and any related logos or marks are trademarks or brand identifiers of KLOKHUB.
You may not use these marks without our written authorization.

10. Third-party links and services

The Service may contain links to third-party websites or services that are not owned or controlled by KLOKHUB.
We are not responsible for the content, policies, or practices of any third-party sites or services.

Your use of third-party websites or services is at your own risk and governed by their own terms and conditions and privacy policies.

11. Limitation of liability

To the fullest extent permitted by law, KLOKHUB and its owners, employees, and partners shall not be liable for any:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, data, or goodwill.
• Damages resulting from your use or inability to use the Service or products purchased through the Service.

If we are found liable for any claim arising out of or related to the Service or products, our total liability will be limited to the amount you paid for the product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless KLOKHUB, its owners, employees, and partners from and against any claims, liabilities, damages, losses, and expenses
(including reasonable legal fees) arising out of or related to:

• Your use or misuse of the Service.
• Your breach of these Terms.
• Your violation of any law or third-party rights.

13. Changes to the Service and Terms

We may update, modify, or discontinue any part of the Service at any time, with or without notice.
We may also update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page.

By continuing to use the Service after any changes take effect, you agree to be bound by the updated Terms.

14. Governing law

These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms, the Service, or any purchases from KLOKHUB shall be subject to the exclusive jurisdiction of the courts located in Okara, Punjab, Pakistan (or the appropriate jurisdiction covering this region).

15. Contact us

If you have any questions about these Terms, please contact us: